POLICIES

  • Glam Studio by Malerie is by appointment however, we do accept same day appointments if available, call ahead appointments, and online bookings. Due to our pre-scheduled appointments we may or may not be able to accommodate walk-ins.

  • The posted hours of operation are for booking purposes only. We close when scheduled appointments are done for the day, which may mean earlier than our posted times.

  • If this is your first time at the studio you must book through our online booking site or by phone with a valid debit or credit card.

  • All new clients are required to pay a deposit for any service $50 or more in order to hold the appointment. The deposit will go towards the appointment the day of service. All deposits are non-refundable, however if an appointment needs to be rescheduled before the 48 hour window the deposit can be carried over for up to a month.

  • If you are 10 minutes late to an appointment a late fee may be added to your total. 15 minutes late to your appointment results in a automatic cancellation.

  • No extra guest including children during your scheduled appointment 

Cancellation Policy 

  • Appointments may be cancelled before the 48 hr window without being charged

  • Appointments cancelled within 48 hrs will be charged 50% of the appointment scheduled

  • If a cancellation fee is not paid you will not be able to schedule any future appointments

  • Reduce service changes must take place 48hrs before your appointment

  • Any reduce service changes after 48 hrs will be charged the full appointment booked. Ex. you book a volume lash set then reduce to a classic set you will be charged the volume set

  • Two or more cancellations may result in not being able to book any future appointments

  • No shows without communication will be charged 100% of the appointment

  • All appointments must be cancelled through our online booking site or by phone. Please do not try to cancel via social media or by email as we might not see them in time and you run the risk of being charged